Active WordPress incident? Initial assessment within 4 hours. (Mon–Fri 8am–8pm, Sat 9am–2pm (CET/CEST))

Contact

How to reach our team

Send us the site URL and a short description of what you noticed. We review the information during our service hours. You can also reach us by phone, email, or WhatsApp.

Preferred path for active incidents

Free initial assessment

Send us the site URL and a short description of the issue. You'll receive a personal response within 4 hours during our service hours.

Request a free initial assessment

All contact channels

Phone

+49 156 78737 640

Mon–Fri 8am–8pm, Sat 9am–2pm (CET/CEST)

Call

Email

hallo@wp-zero.com

Reply within service hours

Send an email

WhatsApp

+49 156 78737 640

Click-to-chat, no credentials

Open WhatsApp

Service hours

Mon–Fri 8am–8pm, Sat 9am–2pm (CET/CEST) Outside these hours, we respond as soon as possible.

Secure handover of credentials

No credentials via email or WhatsApp

For first contact, please send us only the site URL and a description of the symptoms — no passwords, SSH keys, FTP, or database access. After the initial assessment, we confirm the secure handover method separately if access is required.
How secure handover works →